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PIECES OF VERMONT

Owned & operated by
RES eCom, Inc.
PO Box 578
Jacksonville, VT 05342
800-507-7721
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Shipping

Our goal is to get your order to you as quickly and economically as possible. Items are In-stock unless otherwise noted on the product page and normally ship within a day or two of when an order is placed.

Delivery Methods:

PiecesOfVermont.com (POVT) currently has 4 Retail Merchants that drop-ship orders directly from various locations in Vermont. Because we have a few businesses using our system, it is understandable that preferred individual delivery methods vary. Therefore, your order may be delivered via FedEx, UPS, or the United States Postal Service (USPS), depending on the products you ordered and the Merchant who is drop-shipping them to you. The delivery service (FedEx, UPS, or USPS) chosen to deliver your order will be the most reliable for your delivery ZONE/region, based on our shipping history.

In addition, since we may be drop-shipping parts of your order from different locations in Vermont, your order may arrive in more than one package and not all at the same time. Rest assured though, unless we contact you, your complete order is on the way and will arrive shortly.

Email Order Confirmations

When you place an online order with us you will receive two emails. The first will contain your order information and the second will be a credit card billing notification.

Should you fail to receive one or both of these emails, don't be alarmed. Chances are there was a typographical error in the email address you provided during checkout (it happens quite frequently) or the emails were blocked by your SPAM protection settings (because they didn't recognize our email address).

However, if you saw the "Invoice #XXXXX" and "Save this for your records" message on your screen after checkout, then we've received your order and it will be shipped as quickly as possible from a Vermont location.

Checking Order Status

If you're concerned about the status of your order, please send us an email by completing the form below. Someone from our customer service department will respond to you as quickly as possible.

Please keep in mind that our company is made up of small, family-owned businesses with limited staff. We really appreciate it when you give us a day or two to pack and ship your order before contacting us concerning order status. Thanks!


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We respect your privacy. Your personal information will be kept confidential. We do NOT rent, sell,or otherwise distribute your personal information outside of businesses directly associated with drop-shipping orders for PiecesOfVermont.com. Learn more...
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maple sugar candy
A word about shipping Maple Sugar Candy

Vermont maple candy is of course pure maple sugar and soft in nature, therefore it is understandably a challenge to ship in hot weather. Though we've become quite good at shipping maple candy through hot weather conditions by using cold packs, thermal barriers, and expedited delivery, things do happen from time to time. Not to worry though, if your maple sugar candy should arrive damaged, we'll make it right. Just give us a call or send us an email, and we'll get back to you quickly. If you're order is taking longer then expected to arrive, you may want to check with us because sometimes we hold orders until hot weather conditions in the delivery area cool down.